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Child Safety Standards

Our zero-tolerance standard against child sexual abuse and exploitation (CSAE).

Last updated: 15 June 2026

POY has zero tolerance for child sexual abuse and exploitation (CSAE). This page is POY's published standard against CSAE, as required by Google Play's Child Safety Standards policy and by our duties under the UK Online Safety Act 2023 and the Protection of Children Act 1978. It explains what is prohibited, how we prevent and detect it, how to report it, and who to contact.

1. What is prohibited

The following are strictly forbidden on POY and will be removed and reported. There are no exceptions:

  • Child sexual abuse material (CSAM) in any form — photographs, drawings, or AI-generated images.
  • Sexualisation of a minor, including nudity, sexually suggestive posing, or sexually explicit text involving anyone under 18.
  • Grooming, solicitation, or any attempt to make sexual contact with a minor.
  • Sextortion, or sharing/threatening to share intimate images of a minor.
  • Promoting, normalising, or facilitating the sexual abuse or exploitation of children.

This applies to all content on POY — single photos, head-to-head photos, and "Decide" text.

2. Minimum age

POY is not for children. You must be 16 or older to use POY. We ask for date of birth at sign-up and block accounts below the minimum age. We do not knowingly allow under-16s to create an account, post, or vote, and we will remove any account we learn belongs to an underage user.

3. How we prevent and detect CSAE

POY is designed to reduce risk by default:

  • No social graph. There are no comments, no direct messages, no followers, and no way for one user to contact another. This removes the primary channel used for grooming and solicitation.
  • Anonymous and ephemeral. Posts carry no profile, no name, and no contact details, and they disappear within 24 hours.
  • Automated moderation on every upload. Every photo is scanned by automated image moderation before it can enter the feed. Content that is adult, sexual, or otherwise unsafe is rejected and the image is deleted from storage. "Decide" text is screened by automated text moderation. Our moderation fails closed: if a check is uncertain or errors, the content is held out of the feed for human review rather than published.
  • Human review and reporting. Held and reported content is reviewed by a human moderator through our admin tools.

4. How to report CSAE

If you see content or behaviour on POY that may sexually exploit a child:

  • In the app: tap the report control on any card (top-left) and choose the relevant reason. Reports are reviewed and acted on, and harmful content is removed.
  • By email: contact childsafety@heypoy.app at any time. You do not need a POY account to report to us.

You can also report directly to the authorities (see §6). If a child is in immediate danger, call 999 (UK) or your local emergency number.

5. What we do when CSAE is identified

When we identify, or are notified of, apparent CSAE, we:

  1. Remove the content immediately and disable the account responsible.
  2. Preserve the relevant evidence (content and account data) securely, separately from the live service, to support a report and any subsequent investigation.
  3. Report to the appropriate authority — the Internet Watch Foundation (IWF) and/or the National Crime Agency / CEOP in the UK, and the National Center for Missing & Exploited Children (NCMEC) where applicable.
  4. Cooperate with law enforcement requests (see our Law Enforcement Guidelines).
  5. Permanently ban the user and prevent re-registration where we can.

We do not restore content removed for CSAE, and CSAE removals are not subject to the normal appeal process.

6. External reporting resources

7. Point of contact

Child-safety point of contact: childsafety@heypoy.app

We keep this standard under review and update it as our service and the law evolve.

Questions about this policy? Contact privacy@heypoy.app or visit our contact page.